There are times which you need to act quickly on critical systems. With IntraWorks’ internal diagnostic and sensing equipment, you can automatically shut down or change operation of critical systems (freezers, refrigerators, backup generators, switchgear, ups) and be contacted via email, text, or call.

IntraWorks designs, installs, and services Critical Systems and provides Critical System monitoring equipment for custom homes, second homes, , remote homes, residential structures and communities.

Our systems work 24 hours per day to alert you on your mobile devices and through our 24-hour monitoring center.

Basic Function

Critical systems typically consist of: generators, back up batteries, electrical switching gear, IT infrastructure, freezers, air cooling and heating units, climate control systems, surveillance systems, fire alarm systems, intrusion systems, gas supply and flow systems, gas leak detection, freeze warning systems, water flow and water detection systems and much more.

Many types of alarm systems will monitor all or most of these critical systems. The critical systems monitoring equipment typically logs and sounds an alarm as appropriate. Further action would consist locking doors, shutting off valves, turning on generators or any number of actions which are designed to reduce or eliminate further damage caused by the critical system failure. Finally, the system typically notifies authorities, owners, and maintenance personnel as appropriate through a monitoring center, email, text, or phone call.

New Trends

Software Integration

Many newer critical system monitoring systems are connecting to other systems through software rather than a electrical relays. Software integration is much more reliable and can be supervised so that if it stops functioning, an alert will be indicated in the software or elsewhere as appropriate.

IT Systems

IT systems are rapidly becoming a critical system. Companies want to know if a website is down or other software component of their online presence. Other critical systems for IT infrastructure might include IT switch gear, servers, communication links, data backup systems, and more.

Freezers and HVAC Systems

Because temperature is so critical to preserve food, if a freezer or HVAC system fails for a period of time, the food must be disposed. Critical Systems Monitoring systems will call the proper persons so that they can act quickly to transfer food or fix the malfunction rapidly.

Supervised Wireless

The cost of monitoring critical systems has been reduced significantly over the past few years due to new supervised wireless systems. Because they are wireless, their placement can be more effective. Many of these systems can be strategically located in places such as the inside of a refrigerator, under a sink or toilet, outside by a generator or next to a communications line


The most typical integration possibilities consist of having the intrusion alarm system monitor: phone lines, electrical power, water supply and leak detection, and freezer temperature.


IntraWorks is one of the most experienced critical systems monitoring companies in the region. We are proud to represent DMP, Bosch/Radionics, Honeywell, Water Cop. Each of these brands have advantages and disadvantages based on the application and the home structure.

Testing & Maintenance

Critical systems should be tested monthly or at least quarterly. IntraWorks can test any brand of Critical System.